At robermoreno.com (the “Site”), we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and other relevant legislation. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
We may collect and process the following personal data:
- Personal identification information: such as your name, email address, phone number, and any other information you provide when contacting us or using our services.
- Usage data: such as your IP address, browser type, pages visited, time spent on the Site, and other diagnostic data collected through cookies and similar tracking technologies.
- Payment information: if you make a purchase on our Site, we may collect your payment details, but these are processed through secure third-party payment providers and not stored by us directly.
2. How We Use Your Information
We may use your personal data for the following purposes:
- To provide our services: including designing websites, applications, and other digital services as per your request.
- To communicate with you: regarding inquiries, customer support, or important updates related to your use of our services.
- To improve our Site: by analyzing user behavior to enhance the functionality, design, and user experience of the Site.
- To process payments: and fulfill any agreements we enter into with you.
- To comply with legal obligations: where required by law, such as for tax purposes or regulatory compliance.
3. Legal Basis for Processing Your Information
We process your personal data under the following legal bases:
- Consent: You have given us clear consent to process your personal data for specific purposes, such as when subscribing to our newsletter.
- Contractual necessity: We process your personal data as necessary to perform a contract with you (e.g., providing design services).
- Legal obligation: We may process your data to comply with legal or regulatory obligations.
- Legitimate interest: We process your data for our legitimate business interests, such as improving our services and maintaining the security of our Site.
4. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers, such as:
- Payment processors: to process transactions securely.
- Analytics providers: to analyze traffic and usage patterns on our Site.
- Hosting and IT service providers: who help us maintain the functionality of our Site.
These third parties are required to protect your personal data and are only allowed to process it in accordance with our instructions.
5. Data Security
We are committed to ensuring the security of your personal data. We implement a range of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Access: You have the right to request copies of your personal data that we hold.
- Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- Erasure: You have the right to request that we delete your personal data, under certain conditions.
- Restriction of processing: You can ask us to restrict the processing of your personal data.
- Data portability: You have the right to request the transfer of your data to another organization, or directly to you.
- Objection to processing: You have the right to object to the processing of your personal data.
To exercise any of these rights, please contact us at info@robermoreno.com. We will respond to your request within the timeframes required by law.
7. Retention of Your Information
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data and enhance your experience on our Site. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or operational changes. We will notify you of any material changes by updating the date at the top of this Policy. We encourage you to review this page regularly to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Email: info@robermoreno.com
Website: robermoreno.com
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